About Fancierstudio

About Fancierstudio

Fancier

 

We carry top quality products at the lowest price. We want to ensure each and every customers are happy with their purchases. Everything we sell is below wholesale price. We are a direct importer so we could afford to pass the lowest price to our customer. We offer the    FASTEST     SHIPPING, QUALITY and SERVICE.


Our contact information

By email

Business email address sales@fancierstudio.com

By standard mail

Fancierstudio

3685 Depot Road
Hayward, CA 94545
Phone# 415-325-5598
By Phone
 
Between 9:00 a.m. and 4:00pm PST
Phone: 415-325-5598

 
Sales Tax
 
An 7.25% sales tax is applied to all orders shipped to California. Sales tax is calculated only on the extended price (unit price x quantity) total, excluding shipping and other charges.
Shipping Policy
1.  We offer Free Shipping to lower 48 states using UPS Ground or USPS tracking will be provided via email.
2.  We do offer faster shipping like 3 day air, 2nd day air and overnight shipping those can be select and calculate during checkout.  Please call us if you need it urgent going out same day 650-340-1112
2.  We deliver to Alaska, Hawaii, P.O. Boxes, and APO/FPO addresses, or Puerto Rico by USPS service. EXTRA SHIPPING COSTS apply; please email us or call us first.
3.  Please allow up to 1-2 business days after payment is received for your order to be processed before shipping.
4.  For internation shipping we only ship to Canada via USPS or UPS.
5.  We use USPS Priority Mail or First Class service to ship international orders. We are NOT liable for any international customs duty fees or brokerage fees.
6.  We are NOT responsible for any shipping delays as a result of the shipping company or customs clearing.
7.  Individual items selling for more than $300 will require a signature upon delivery. All other items are delivered without signature requirement. If you require signature upon delivery, you can call us with your request.
Return Procedures
 
Please contact us via email for return instrucions :  sales@fancierstudio.com
Merchandise should be carefully packed to prevent any losses or damages in transit.ll items should be returned with a tracking number; we are not responsible for lost or damaged packages.
Warranty
 

Most of our products have a 6 month  warranty from the time of purchase. Exceptions are:

  • 3000W model lamps, 150W model lamps, 45W and 105watt compact fluorescent bulbs have a 30 day warranty.
  • Flash tubes have a 30 day warranty. Used flash tubes cannot be returned.
  • Opened muslin backdrops cannot be returned.

 

Disclaimer

Fancierstudio is not responsible for any damages or injuries injuries incurred as a result of not following instructions when using our photography supplies, which includes lighting kits and compact fluorescent light bulbs.
Fancierstudio is not responsible for any merchandise that it does not receive or that is not returned in accordance with the following terms:

  • We are not responsible for any losses in the mail while returning returned merchandise.
  • Merchandise should be properly packed and insured with the carrier for the full amount of purchase.
  • Returned items with signs of abuse or intentional damage will be refused and returned to sender at sender’s cost.